Frequently Asked Questions
Orders are generally dispatched within 2 business days.
After your order has been dispatched, please allow 2-8 business days for standard shipping and 1-4 business days for express shipping*.
* Please note: all timeframes are provided as an estimate only. We are unable to control the shipping timeframes by our courier partners. Please refer to the updates on your tracking number for a more accurate shipping timeframe.
No. All our products are sourced from Australian suppliers, uphold Australian warranties and are covered under the Australian Consumer Law (ACL). Any business or individual claiming that we are grey importers are spreading false information.
Yep! All products are in brand new condition unless specifically advertised.